Communication Skills

Objectives:

 To enhance the Business Communication  competencies of participants 

Communication Competencies:

A. Written Communication:

1. Report writing

2. E-Mail writing

3.Application writing

4.Work Plan writing

B. Verbal Communication :

1. Briefing

2. Debriefing

3. Reprimanding

4. Appreciation

5. Informal Communication Channels

6. Rhetoric

7. Influencing

8. Expressing Emotions

9. Saying “No”

10. Reading and comprehension

C. Non-Verbal Communication

1.  Body language

2. Active Listening